Email [email protected] for anything general — a question about the product, pricing, a demo, a partnership or reseller inquiry, or press. We reply from a real inbox, read by the team, not a queue. If you'd rather talk it through first, request a walkthrough and we'll set up a time.
Ads and Pixels / Contact Us
Contact us
A real person reads every message here — no ticket bot standing between you and an answer.
01 / CONNECT02 / LAUNCH03 / KNOW
One place. Every screen.Explore below
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General questions, sales and demos
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Privacy and data requests
Email [email protected] for anything related to your data: an access or deletion request, a question about what the Audience Vault stores, a Global Privacy Control question, or a data processing question as a client, agency or platform partner. See the Privacy Policy and Data Processing Agreement for the full detail on how requests like these are handled and how long they take.
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Existing customers
Signed-in customers get support from inside the app, with a stated response time on paid plans — faster than email for anything account-specific, since it comes with your account context already attached. Use email only for anything you can't reach while signed in.
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Company
Ads and Pixels is built by Houston IT Developers LLC, Houston, Texas. See the full story on the About page.
A little more clarity
Frequently asked questions
Real answers before you make a decision.
How fast do you respond?
General inquiries at [email protected] typically get a reply within one business day. Signed-in customers on paid plans get a stated response time inside the app, which is faster for account-specific issues.
Is there a phone number?
Phone support is available on agency tiers once you're a customer, from inside the app. There isn't a public sales phone line at this stage — email or a walkthrough request is the fastest way to reach us before signing up.
How do I request my data be deleted?
Email [email protected]. See the Data Processing Agreement for what deletion covers and how long it takes.
I'm a journalist or researcher — who do I contact?
Use [email protected] and note what you're working on; it'll route to the right person.
Your next move
Or just start
Most questions answer themselves once you're inside the product — it's free to try before you commit to anything.